DevOps
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25 DevOps Metrics and KPIs to Speed Up Releases in 2025

12 Key DevOps Metrics for Performance and Reliability

If you want to deliver code faster without losing sleep over bugs or outages, you need to track the right data. Metrics give you a clear view of what’s working and what’s not. They help you spot issues early, speed up your release cycles, and improve how your team works together. That’s why they’re at the core of every strong DevOps process.

You’ve probably heard about operations teams collecting dozens of metrics and dashboards that no one looks at. That’s not helpful. What actually drives results is choosing the right DevOps metrics and KPIs. The ones that tie directly to how quickly and safely you can ship software. Having the right metrics can keep your team focused, reduce guesswork, and show where to make improvements that matter.

In this guide, we'll walk you through a full framework of key metrics grouped by category. You’ll get a breakdown of DORA metrics, delivery speed, code quality, and team collaboration. You’ll also learn how to pick metrics that fit your stage, and how tools like Axify give you the visibility you need to act fast.

Let’s cut through the noise and help you measure what truly moves the needle on your DevOps performance.

Metric/KPI Name

What it Measures

Why it Matters

Target Benchmarks

Team Setup Complexity

Deployment Frequency

How often you deploy code to production

Shows how fast you deliver value and respond to changes

Elite: Multiple/day, High: Daily-Weekly, Medium: Weekly-Monthly, Low: Monthly-6mo

Low

Lead Time for Changes

Time from commit to production

Indicates responsiveness and pipeline speed

High: 1d-1w, Medium: 1w-1mo, Low: 1-6mo

Medium

Change Failure Rate

Percentage of deployments that cause failure

Reveals deployment safety and quality

High: 0-15%, Medium: 16-30%, Low: 46-60%

Medium

Failed Deployment Recovery Time (MTTR)

Time to recover from a failed deployment

Indicates how fast you can restore service

Elite: <1hr, High/Medium: <1d, Low: 1w-1mo

High

Cycle Time

Time from first commit to release

Identifies delivery bottlenecks

Elite: <42h, Strong: 42-95h, Fair: 95-188h, Needs Focus: >188h

Medium

Throughput

Work items completed per period

Reflects productivity and planning accuracy

No fixed target

Low

Deployment Size

Amount of change per deployment

Smaller deployments reduce risk and debugging time

Smaller = Better

Low

Deployment Time

Time from PR merge to production deployment

Shows deployment process efficiency

<2 hours (top teams)

Medium

Release Frequency

How often releases are made to production

Frequent releases support fast feedback and less risk

Frequent = Better; daily or more

Low

Test Coverage

Percentage of codebase covered by tests

Higher coverage increases bug detection and stability

80-90% (critical), 70–80% (overall)

Medium

Defect Escape Rate

Bugs that reach production

Shows test process effectiveness and quality control

<5%

Medium

Mean Time Between Failures (MTBF)

Average time between system failures

Indicates system stability and reliability

2k-100k+ hours (varies by industry)

High

Code Review Effectiveness

Ability to catch issues during code reviews

Improves collaboration and reduces production bugs

Qualitative-measured via review patterns

Medium

Application Uptime/Availability

System runtime and reliability

Reflects user trust and revenue impact

99.9%-99.999%

High

Escaped Defects

Defects found by users post-release

Signals missed issues during testing

As low as possible

Medium

Work in Progress (WIP)

Number of active, unfinished tasks

Too much WIP slows down delivery

Keep WIP limits low

Low

Mean Time to Detection (MTTD)

Time taken to detect production issues

Faster detection minimizes user impact

<60 minutes (top performers)

High

Code Review Time

Time between PR submission and merge

Long reviews delay delivery and reduce quality

Low: 0-1d, Medium: 1-3d, High: >3d

Medium

Pull Request Size

Lines of code added, changed, or deleted

Smaller PRs are safer and easier to review

Smaller = Better; 200-400 LOC is preferred

Low

CI/CD Pipeline Success Rate

Ratio of successful to total pipeline runs

Shows the reliability of your CI/CD automation

>90% (default branch)

Medium

Team Velocity

Amount of work completed per sprint

Helps with sprint planning and setting realistic goals

Consistency over time; not about higher numbers

Low

Merge Frequency

How often pull requests are merged

Frequent merges reduce conflicts and increase momentum

Elite: >2.25, Good: 1.35-2.25, Fair: 0.75-1.34, Needs focus: <0.75 (per dev/week)

Medium

Time to First Review

Time from PR creation to first review

Faster reviews prevent delays and improve feedback quality

Fast: <10h, Median: 15h, Slow: >23h

Medium

Developer Experience Score

Team morale and satisfaction with the dev environment

Happy teams are more productive and retain talent

Qualitative; driven by surveys and trends

High

Knowledge Sharing Index

Evenness of code review distribution

Prevents bottlenecks and improves collaboration

Closer to 1 = More balanced and collaborative

High

Key DevOps Metrics and KPIs by Category

To track real progress and spot areas that need work, you need to group your metrics with a purpose. These are the five categories that give you the full picture of your DevOps performance, from speed to quality to team health.

1. DORA Metrics: Industry Standard KPIs

These four DevOps KPIs are recognized across the industry as benchmarks for DevOps success.

They focus on how frequently you ship, how fast you move, how safe your changes are, and how quickly you recover from problems. Here are the four metrics you should track.

1. Deployment Frequency

Deployment Frequency tracks how frequently your team pushes changes to production. It shows how quickly you can deliver value to users. A higher frequency usually means smoother deployments and tighter feedback loops.

It matters because it reflects your team’s agility. If you're deploying multiple times a day, you’re responding fast to customer needs and reducing risk by shipping smaller changes.

Here’s how to calculate it: Number of deployments/time = Deployments per unit of time

The industry benchmarks, according to the 2024 State of DevOps report from DORA, are:

  • Elite: On demand (multiple deploys per day)
  • High: Once per day to once per week
  • Medium: Once per week to once per month
  • Low: Once per month to every six months

The common pitfalls that many teams fall into are bundling too many changes into one release or manual steps slowing things down. To get better, you should avoid these by automating your pipeline and keeping pull requests small.

Start with smaller deploys and introduce automated testing. Try trunk-based development to shorten review cycles. Also, use feature flags to decouple deployment from release.

You can track deployment frequency with Axify’s dashboard. It shows deployment counts and trends to give you a quick view of your team’s speed.

Line graph showing daily deployment frequency trend increasing to 1.5 per day over time.

2. Lead Time for Changes

Lead Time for Changes (LTFC) tells you how long it takes for a change to go from commit to production. It’s about speed and flow from start to finish. This metric matters because it reflects how fast you can respond to change. A shorter lead time means you can fix bugs or add features quicker. That’s good for customer satisfaction and team morale.

To calculate it, you can use this formula: Lead Time for Changes = Deployment Timestamp − Commit Timestamp

Here are the industry benchmarks, according to the 2024 State of DevOps report from DORA:

  • Elite: < 1 day
  • High: 1 day to 1 week
  • Medium: 1 week to 1 month
  • Low: 1 month to 6 months

A common issue is delayed code reviews or staging bottlenecks. To avoid this, you should limit work in progress correctly and reduce the time waiting for reviews.

Another thing you can do is to streamline your pipeline and give developers feedback fast to improve it. While you're at it, set automation tools for testing and CI, but don't forget to make pull requests smaller and more focused.

You can use Axify to track Lead Time for Changes easily. It captures LTFC right from your code commit to deployment, so you don’t have to pull numbers manually.

Bar chart showing lead time for changes with stages and performance metrics

3. Change Failure Rate

Change Failure Rate (CFR) measures how frequently deployments lead to failures in production. It focuses on quality and reliability. Naturally, you care about this metric because speed means little if deployments frequently introduce errors. This metric tells you how safe your changes are.

Here’s how to calculate it: CFR (%) = (Number of Failed Deployments / Total Number of Deployments) × 100

According to the 2024 State of DevOps report from DORA, the industry benchmarks for CFR are:

  • High-performing teams: 20%
  • Medium teams: 10%
  • Low-performance teams: 40%

A mistake here is not defining what counts as a failure, so be consistent. Another trap is ignoring incidents that happen after hours. They count too.

To improve your CFR, you can start by increasing test coverage and using canary releases. Invest in peer code reviews and post-mortems.

Axify allows you to monitor Change Failure Rate across your projects. It shows trends and links failures to specific deployments to help you spot issues fast.

Line graph showing change failure rate trends over time with performance metrics.

4. Failed Deployment Recovery Time

Failed Deployment Recovery Time (FDRT), also known as Mean Time to Recovery (MTTR), measures how quickly your team fixes issues after a bad deployment. This metric matters because incidents cost valuable time, hurt your user experience, and shake confidence. The quicker you recover, the less damage you do.

Here’s how to calculate it: Failed Deployment Recovery Time = Total Recovery Time for All Failed Deployments / Number of Failed Deployments

According to the 2024 State of DevOps report from DORA, here are the industry benchmarks:

  • Elite: Less than 1 hour
  • High: Less than 1 day
  • Medium: Less than 1 day
  • Low: 1 week to 1 month

Don’t underestimate how tough it is to get this right. Many teams don’t have clear incident tracking, or take too long to respond. So, use real-time alerts and clear playbooks to enhance response times.

You can improve in this particular area by training your team for incident response and practicing failure drills. Invest in observability and rollback mechanisms.

Axify helps you track FDRT and links it with failure causes to give you real-time insights into how fast you bounce back.

Scatter plot showing time to restore service trends with incident details.

2. Velocity and Delivery KPIs

Tracking velocity and delivery gives you the clearest view into how efficiently your DevOps team is working. They show you where delays happen, how much work gets done, and how long it takes to get value into users’ hands.

Here are the five velocity and delivery metrics that help you stay on track and move faster.

5. Cycle Time

Cycle Time shows you how long it takes a unit of work to go from the first commit to release. Think of it as your idea-to-delivery clock. The shorter this time is, the faster you ship.

You should care about it because it highlights bottlenecks in your development process. A long cycle time might mean your reviews are taking forever or your QA steps are backed up. Shorter cycle times usually mean quicker feedback and fewer blockers.

Here’s how to calculate it: Cycle Time = Release Time – First Commit Time

A study on over 2000 teams, shows the following potential benchmarks:

  • Elite: Less than 42 hours
  • Strong: 42 to 95 hours
  • Fair: 95 to 188 hours
  • Needs Focus: More than 188 hours

You’ll usually see lower-performing teams struggling with inconsistent coding patterns, large pull requests, or review delays. To improve their cycle times, you'll need to break down work into smaller units and set up work-in-progress limits to avoid this.

Also, you can keep PRs small, automate early tests, and prioritize code reviews. Axify allows you to track cycle time, so you always know where your time’s going.

Visualization of cycle time breakdown showing stages and average trends over dates.

6. Throughput

Throughput tells you how many work items your team finishes in a set period.

 

 

This metric gives you a real look at what’s actually getting done. Story points are estimates, but throughput is a reliable baseline to predict delivery and plan better.

Here’s how to calculate it: Throughput = Total Units of Work Completed / Total Time

A lot of teams estimate story points incorrectly by mixing item types or changing estimation methods too frequently. That’s why you should stick to counting completed work that adds value.

To boost throughput, focus on continuous improvement. Limit multitasking and clear blockers quickly. Make sure your priorities are clear and your pipeline is flowing.

Axify helps you track throughput by visualizing real work done per sprint. You’ll stop guessing and start making decisions based on facts.

Throughput showing completed issues and trend over time periods.

 

7. Deployment Size

Deployment Size tells you how big each release is. Bigger isn’t better here. Large deploys take longer, break more frequently, and are harder to fix.

Conversely, smaller deployments reduce risk. When a deploy fails, you want the blast radius to be tiny. Small deployments are safer, easier to roll back, and allow for more adequate testing and faster service delivery. They also speed up testing and make bugs easier to find, which can help you meet rising customer expectations.

A common mistake is letting features pile up. You wait too long and then dump everything in one go. It’s stressful and risky, especially if not everyone's aligned or there’s poor communication between teams.

That’s why we advised you to break down features into smaller parts. Use feature toggles if something isn’t fully ready. Set a rule to deploy at least once a day to keep things small and steady. This keeps your DevOps workflows smooth and helps your internal team adapt faster to evolving demands.

Axify shows you average Pull Request Size (how many files change per code review), which is a helpful proxy for deployment risk. But we’ll share more about this metric and how to track it in Axify in a minute.

For direct insights into deployment size (like lines of code or features rolled out per release), you’ll want to leverage deployment-tracking tools designed for that purpose, like Jellyfish.

8. Deployment Time

Deployment Time is the time it takes to deploy code to production after a PR is merged. It’s all about speed and efficiency. You want this number to be low. Slow deployments cost you time and focus. If you’re spending hours running scripts or waiting for manual checks, that’s wasted effort.

Here’s how to calculate it: Deployment Time = Production Deployment Timestamp – PR Merge Timestamp

According to the latest DORA Reports, top-performing teams deploy multiple times a day. That means their deployments take under 2 hours, especially if they’re fully automated, with no hands-on time required.

Common issues when tracking this metric include manual steps, fragile scripts, or unclear deployment ownership. These drag you down.

But you can fix this by automating everything. Yes, everything. From build to test to deploy. So, make sure to use templates and scripts to remove surprises.

Axify gives you visibility into deployment time through the DORA dashboard and the Value Stream Mapping tool. This one covers everything from the first commit to production, so you get the full picture.

Value stream mapping tool in the Axify dashboard

Alt text: Value stream mapping tool in the Axify dashboard

9. Release Frequency

Release Frequency tracks the frequency at which you ship to production. More frequent releases mean quicker feedback, reduced time to failure, and lower risk. It matters because every day you delay is a day active users don’t see value. Releasing more helps you reduce time to market and adapt fast.

Teams usually fall into the trap of batching too much work. It feels safer, but it increases risk. Or they skip releases to “stabilize,” which can actually hide problems and delay improvements in your DevOps ecosystem.

You’ll want to make smaller releases more often. Build a rhythm where shipping is just part of the routine. Use dark launches and flags to reduce fear.

While it doesn’t directly track end-user releases, Axify monitors metrics that help you understand release frequency. For example, Deployment Frequency reflects how fast you’re shipping updates into live environments.

If you're specifically looking to manage or monitor feature releases to users, you might also consider LaunchDarkly alongside Axify.

3. Quality and Reliability Metrics

If you want to build software people can trust, you need to know it’s solid before it goes live. Quality and reliability metrics help you track just that. These numbers show how frequently errors creep, how well your tests catch bugs, and how quickly you bounce back.

These are the key metrics you should watch if you want to improve stability and boost software quality.

10. Test Coverage

Test Coverage measures how much of your source code is covered by automated tests. It tells you if your team is checking enough of the code to catch serious bugs early, before they impact application availability or disrupt the release process.

You should care about it because low coverage leaves blind spots. High coverage doesn’t guarantee quality, but it gives you better odds of catching problems before they hit code running in pre-production. This kind of visibility supports client loyalty, especially when your team is under pressure to meet rising customer demands and tight contractual obligations.

Here’s how to calculate it: Test Coverage (%) = (Number of Units Tested / Total Number of Testable Units) × 100

There’s no widely accepted industry benchmark for test coverage, but some software testing companies promote the following numbers as good goals:

  • 80-90% for critical functionality
  • 70-80% for overall code or branches

Either way, aiming for 100% is a mistake. Not all code needs tests. Focus instead on core features and high-risk areas. To improve, you can start writing tests before bugs happen. Add coverage reports to your CI and fix gaps as you go.

You can use tools like Jest to generate coverage reports, and platforms like Codecov or SonarQube to track and visualize your code coverage over time. These can help you spot gaps and sharpen your testing strategy.

11. Defect Escape Rate

Defect Escape Rate shows how many bugs sneak into production. This tells you how effective your testing process is and where it’s falling short. Now, this metric matters because bugs found by users cost more to fix and hurt customer feedback. The lower the escape rate, the better your release confidence.

Here’s how to calculate it: Defect Escape Rate (%) = (Number of Defects Found in Production / Total Number of Defects) × 100

According to Metridev, a good target would be below 5%, though your product’s nature and industry standards should also be considered. A common issue here is relying too much on happy path tests. You miss the edge cases that real users hit.

To improve, expand test coverage to include negative paths and stress tests. Pair this with exploratory testing and user feedback loops.

Axify connects with tools like Jira, GitHub, and GitLab to bring defect insights into your delivery pipeline. This helps you spot trends, pinpoint recurring issues, and understand where bugs are slipping through.

12. Mean Time Between Failures (MTBF)

MTBF is the average time between one system failure and the next. It's all about stability over time. This metric tells you how reliable your system is. A high MTBF means you're running smoothly. A low one means you’re spending too much time fixing stuff.

Here’s how to calculate it: MTBF = Total Operational Time ÷ Number of Failures

According to Prometheus Group, optimal MTBF ranges vary:

  • Consumer electronics: 2,000–5,000 hours
  • Industrial machinery: 1,000–10,000 hours
  • Data centers: 100,000+ hours

Common issues with measuring MTBF include not counting all failures or mixing minor glitches with real outages. So, you should keep your criteria consistent. You need better monitoring, faster detection, and cleaner code. Root cause analysis is your best friend.

While Axify doesn’t calculate MTBF directly, it helps you improve the inputs that affect it, like catching issues earlier, shortening lead times, and reducing deployment risks. If you want to measure MTBF at the infrastructure level, tools like Prometheus or New Relic are better suited for that.

13. Code Review Effectiveness

Code Review Effectiveness looks at how well your team spots issues before code gets merged. That way, you can prevent production failures. This matters because rushed or weak reviews can let big problems slip through. The goal isn’t just fewer bugs but better collaboration across teams.

The biggest mistake companies make with this is treating reviews like a formality. If your reviews are quick, silent, or one-sided, you’re missing the point.

To make them work, you should define clear review standards. Use checklists and ask the right questions. Rotate reviewers to keep it fresh and fair.

Axify shows how effective your code reviews are by tracking pull request (PR) size, PR cycle time, and the number of comments per review. Follow these variables to spot rushed reviews, encourage better feedback, and improve team collaboration.

Comments per pull request with trend line in Axif

14. Application Uptime/Availability

Uptime is the percentage of time your app is running. Availability digs deeper, looking at the reliability of the system as a whole. These numbers matter because downtime hits trust and revenue. A high uptime signals a stable, dependable product.

Here’s how to calculate both of them:

  • Uptime (%) = [(Total Time – Downtime) / Total Time] × 100
  • Availability (%) = [MTTF / (MTTF + MTTR)] × 100

According to Uptimia, businesses set uptime targets based on how critical a system is. Here are common benchmarks:

  • 99.999% (five nines): For mission-critical systems where even brief downtime has severe consequences. Allows for ~5.26 minutes of downtime per year.
  • 99.99% (four nines): For essential systems that can tolerate minimal downtime. Allows for ~52 minutes per year.
  • 99.9% (three nines): A widely used target that permits ~8 hours and 45 minutes of downtime annually. Many businesses aim for at least this level.

Don’t ignore short outages, and don’t count synthetic uptime as real uptime if users were affected. To improve both of them, use redundancy, active monitoring, and fast rollbacks. Automate incident response where possible.

You can track uptime with tools like New Relic or Datadog. Just make sure you’re covering all your production environments.

15. Escaped Defects

Escaped Defects are bugs that make it to users. This is one of the most painful DevOps KPIs because it means you missed something important. You want this number as low as possible. The higher it is, the more you're relying on users to test for you, which can hurt customer loyalty and disrupt application usage.

Here’s how to calculate it: Escape Rate = (Number of Defects Found in Production / Total Number of Defects) × 100

The usual trap is thinking QA owns quality. It doesn’t. Everyone does. If developers rush features and skip testing, these defects slip by. To improve, you should shift left, test earlier (not just more), integrate automated checks, and monitor production closely.

Tools like New Relic or Bugsnag help you track surface escaped-defect trends within your delivery pipeline so you can spot recurring issues, measure resolution times, and continuously learn from quality gaps. While Axify doesn't pinpoint the exact release for each defect, the holistic insight it provides lets you take meaningful, data-driven action.

4. Process Efficiency KPIs

Speed without stability doesn't get you far. That’s why process efficiency metrics matter just as much as delivery speed or system uptime. These metrics tell you how smoothly your software development flows and where it gets stuck. From review delays to bloated pull requests, inefficiencies add up and slow you down.

These are the process-focused metrics that help you sharpen your delivery without sacrificing quality.

16. Work in Progress (WIP)

Work in Progress (WIP) is the count of tasks your team is currently working on. You should follow this metric because too much WIP slows everything down. The more tasks you juggle, the harder it is to finish any of them. This affects operational efficiencies and delivery timelines.

To calculate WIP, just count how many open tasks or work items your team is handling.

A common trap is starting new work before finishing old tasks. That creates long cycle times and unclear priorities. To improve, use WIP limits. Focus on completing what’s already started before pulling in more.

Axify helps you visualize WIP across your team. You can spot overload fast and take action before it spirals.

Work in progress showing average and range trends over time

17. Mean Time to Detection (MTTD)

Mean Time to Detection (MTTD) tells you how long it takes to notice something has gone wrong. It’s your early warning signal for failure in production. This metric matters because the longer it takes you to notice a problem, the longer users are affected. That hurts your level of service.

Here’s how to calculate it: MTTD = Total time to detect incidents / Number of incidents

According to the 2023 SANS Survey, over 50% of organizations detect incidents in under five hours. Top performers detect within 60 minutes.

Pitfalls when tracking MTTD include not monitoring the right things or relying too much on manual checks. If you don’t have visibility, you won’t know something’s wrong. To improve, invest in alerts, logging, and real-time dashboards. Tune them to catch real problems, not noise.

You can use tools like Datadog and New Relic to track detection time accurately through real-time alerts and incident monitoring. While Axify doesn’t track detection time in production, it helps surface delivery issues earlier in the pipeline, so you’re not reacting when it’s already too late.

18. Code Review Time

Code Review Time measures how long it takes to review code once it’s submitted. It starts when someone opens a PR and ends when it's merged. You should follow (and aim to improve) this metric because long reviews delay everything. They stretch out delivery, create merge conflicts, and drain momentum. This hurts your software delivery pipeline.

Here’s how to calculate it: Code Review Time = Merge Timestamp − Review Start Timestamp

Now, here are some common time ranges teams use according to certain sources:

  • 0-1 day: Low
  • 1-3 days: Medium
  • Over 3 days: High

Delays usually happen when people avoid reviews or aren’t notified. Sometimes it's because the PR is too big or too vague. To improve Code Review Time, schedule review windows and set expectations. Rotate review duties so no one gets stuck.

Axify helps you track Pull Request Cycle Time and breaks it down by phase, including the review part. That way, you can see where things slow down and fix them.

Pull requests cycle time breakdown across stages and average

19. Pull Request Size

Pull Request Size shows how much code is being proposed in one change. Large PRs take longer to review and are harder to understand. Tracking Pull Request Size matters because big PRs are harder to test, riskier to merge, and less likely to get proper feedback. That hurts your continuous development processes.

Here’s how to calculate it: PR Size (loc) = Lines Added + Lines Modified + Lines Deleted

According to Graphite, smaller is better. A 50-line PR is reviewed 40% faster and has fewer rollbacks than 250-line changes. Codacy shows that it's best to keep pull requests within the range of 200 to 400 lines of code to maintain clarity and ease of review.

A mistake here is not setting any size guidelines. Another is bundling unrelated changes into one PR. To improve it, keep changes focused. If you're solving more than one problem, split the PR.

Axify shows you the average number of files per PR. This gives you a real view into how manageable your changes are.

Pull request size showing average file changes and trend over time.

20. CI/CD Pipeline Success Rate

CI/CD Pipeline Success Rate measures how frequently your pipelines run without errors. It reflects the health and stability of your DevOps environment. It matters because failed pipelines block your flow, waste team time, and reduce trust in automation. They usually signal brittle tests or misconfigured steps.

Here’s how to calculate it: Success Rate (%) = (Number of Successful Pipelines / Total Pipeline Runs) × 100

According to CircleCI, top teams hit over 90% success on the default branch. However, common issues when tracking this metric include flaky tests, environment mismatches, or skipped validations. To improve, stabilize your test suite, and keep configs versioned. Use templates for consistency and don’t treat failed builds as normal.

You can track CI/CD success rates directly in platforms like CircleCI, GitHub Actions, or GitLab. With integrations into tools such as GitLab CI/CD and Azure DevOps, Axify brings those pipeline success metrics into your centralized delivery dashboards. This can give you a clear view of build health and stability across your environments.

5. Team Performance and Collaboration Metrics

If you're serious about delivering great software, then you need to understand how your team works together. These metrics go beyond individual output. They focus on how you collaborate, share knowledge, and keep things moving as a unit.

Measuring this helps you spot blockers, support team health, and maintain a strong rhythm. These are the key metrics that help you track and improve your team’s performance and collaboration.

21. Team Velocity

Team Velocity tracks how much work your team finishes in each sprint. It’s a common Agile metric, especially in Scrum. It matters because it helps you set realistic goals. You can plan better when you know how fast your team typically moves.

Here’s how to calculate it: Team Velocity = Total Story Points Completed / Number of Sprints

But it’s easy to misuse, so don’t compare teams by velocity or chase bigger numbers. That leads to burnout. Instead, you should focus on consistency and track velocity over time and use it for planning, not pressure.

You can track velocity directly in tools like Jira, then bring that data into Axify, where you’ll get clear velocity trends, sprint forecasting, and insights into potential blockers across your delivery pipeline.

22. Merge Frequency

Merge Frequency tells you how frequently your team merges pull requests. It’s a quick pulse on how often you’re shipping changes.

The formula for Merge Frequency is: Number of Merged PRs / Period of Time (e.g., per day or week)

According to LinearB’s 2025 Software Engineering Benchmarks Report, here are the industry benchmarks for Merge Frequency (per dev/week) by team performance level:

  • Elite: >2.25 merges/dev/week
  • Good: 1.35–2.25
  • Fair: 0.75–1.34
  • Needs focus: <0.75

Frequent merges keep work fresh and reduce conflicts. But if you’re merging too infrequently, you’ll see longer cycle times and higher merge failures. To improve, break work into smaller PRs. Pair that with faster reviews to keep momentum.

Axify integrates with GitHub, GitLab, and Azure DevOps to pull in merged pull request data. While it doesn’t label this as ‘Merge Frequency,’ you can still track PR activity week over week to gauge your team’s merge cadence and spot patterns that impact delivery speed.

23. Time to First Review

Time to First Review shows how quickly your pull requests get attention. Long waits here can stall your whole process.

Here's how you can calculate it: Time to First Review = First Review Timestamp − PR Creation Timestamp

According to Code Climate, here are the averages:

  • Median org: 15 hours
  • Fastest 25%: <10 hours
  • Slowest 25%: >23 hours

You don’t want to let PRs sit idle because it leads to delays and reduces feedback quality. Avoid this by assigning reviewers early and using review reminders.

You can track this metric with GitHub or GitLab using PR timelines. Tools like Graphite Insights, Allstacks, or Faros AI report "Time to First Review" directly. In Axify, it’s included as “Pickup time” under Lead Time for Changes.

Pickup time highlighted in the “lead time for changes” view in the Axify dashboard

24. Developer Experience Score

Developer Experience Score measures how your team feels about their work environment. It focuses on things like motivation, stress, and clarity. It matters because a happy team is a productive team. Burnout leads to turnover, delays, and low quality.

There’s no single formula here, but DevOps tools like Axify use surveys to measure morale across stress, inclusion, safety, and alignment.

Common pitfalls when measuring this metric include ignoring feedback or skipping check-ins. If you’re not listening, you’re not improving. To boost this score, promote psychological safety and gather regular feedback. Then act on it.

Axify’s team well-being tracker is built to help you track this in real time.

25. Knowledge Sharing Index

Knowledge Sharing Index measures how evenly code reviews are shared across your team. It highlights how collaborative your review process is.

Here's Waydev's way of calculating it: Knowledge Sharing Index = 1 − Gini Coefficient of Reviews per Submitter

Also, here's what the sharing means according to Waydev:

  • Closer to 1 = Highly collaborative
  • Closer to 0 = Unbalanced workload

If one or two people do most of the reviews, you risk bottlenecks and burnout. You also miss diverse perspectives. To improve, rotate reviewers and spread responsibilities. Build a culture where reviews are everyone’s job.

It’s a good DevOps measurement to build stronger teams.

DevOps Metrics Selection Framework

Picking the right metrics means tracking numbers and helping your team grow and stay focused on what really matters. Here’s how you can build a clear, focused strategy that fits your stage and helps you move forward.

Choose Metrics That Match Your Team’s Maturity

Start simple. If you’re just beginning your DevOps transformation, focus on core metrics like lead time and change failure rate. These give you the basics of your software delivery performance. As your team gets better, you can branch into Process metrics, People metrics, and more supplemental metrics that offer deeper insight.

Avoid tracking too many metrics at once. You’ll waste time and attention. Instead, go for actionable metrics (things your team can actually influence). Axify’s DORA metrics dashboard can help you see these changes clearly, so you’re not just measuring but actually improving.

DORA metrics dashboard displaying lead time, deployment frequency, change failure rate, and time to restore service over time.

Balance Leading and Lagging Indicators

You need both to make smart decisions. Leading indicators (like PR size or time to first review) help you react before problems grow. Lagging indicators (like error rate or time to recovery) show how well you handled past work.

A good mix helps you balance risk and speed. It also keeps your DevOps best practices aligned with your broader business goals, not just your delivery processes.

Adjust Metrics As You Grow

Your metrics should evolve with your team. As you tackle DevOps initiatives, shift your focus to longer-term goals like reducing technical debt, improving application performance, and increasing collaboration between development roles.

Staying flexible and tuning your metrics to your current needs allows you to keep momentum going. This is how you drive continuous improvement, boost your DevOps Value Stream, and create a smoother software delivery lifecycle, one step at a time.

DevOps value stream showing deliverables lead time and issues cycle time across stages.

Implementing Effective DevOps KPI Tracking

If you want to improve how your team delivers software, tracking the right numbers is only part of the job. You also need a smart way to visualize, automate, and act on them. Otherwise, your metrics just sit there without driving change.

Here’s how to build a strong tracking system that makes your DevOps performance metrics work for you, not against you.

Dashboard and Visualization Best Practices

Start by building a clean, focused dashboard. You want something your team can actually use, not a cluttered wall of charts. Only track key performance indicators that connect directly to your goals. Stick to context-driven metrics that tell a clear story, and avoid vanity stats that just look nice.

Also, use color, trends, and labels wisely. Green should mean good. Red should mean something’s off. Make it obvious when you're off track so your team knows where to focus.

A good dashboard connects application performance metrics, testing processes, and issue tracking into one view. This helps you move from data to action quickly.

Data Collection Automation Strategies

Manually updating spreadsheets kills momentum. Hence, you should automate your data collection using your existing tools. Pull from your deployment pipeline, version control, monitoring tools, and ticketing systems.

This reduces errors and keeps your insights fresh. Plus, it’s much easier to monitor flow time, time to detection, and response time without slowing your team down.

You can also build alerts for metrics like the percentage of deployments causing incidents or faster recovery times, helping you catch problems early. The more seamless this is, the more you’ll trust the data and actually use it to guide decisions.

Change Management for Metrics Adoption

Metrics don’t work unless your team believes in them. Be clear about what you’re tracking and why. Show how each number helps with organizational success, not just individual output.

You should also encourage open conversations. Use metrics to ask questions, not point fingers. That creates a culture of continuous improvement instead of fear.

Train your team on how to read and use the data. Let them see how it supports better resource allocation, smoother DevOps pipeline, and fewer security issues.

Common Implementation Pitfalls

Watch out for common traps. Don’t overload your dashboard with an endless array of metrics. Focus only on what drives the actual impact.

Avoid comparing teams using raw numbers. Low-performing teams usually deal with different challenges than others. Context matters more than averages. And don’t ignore what your data is telling you. If the percentage of code covered is low, don’t brush it off. Fix it.

Lastly, always review your metrics strategy. Align it with your business objectives, and stay flexible as your team grows. Doing this right gives you a real competitive edge and a clearer path to success with your software delivery KPIs.

How Axify Enhances DevOps Metrics and KPI Tracking

Axify gives you everything you need to track and improve how your teams deliver software. You get access to quality metrics across your whole workflow, not just bits and pieces.

With features like DORA metric tracking, Value Stream Mapping, Daily Digests, and developer well-being surveys, you can stay on top of both delivery and team health. This kind of visibility leads to more reliable software delivery and fewer surprises.

Dashboard showing daily digest with task status, age, and collaboration metrics across project stages.

Axify also integrates smoothly into your existing stack. Whether you're using Azure DevOps or other tools, it helps automate data collection and connects everything across the deployment pipeline.

You’ll cut down on manual tasks and spend more time fixing real blockers. With automated tracking and full pipeline visibility, you’ll spot issues earlier, keep your workflow smooth, and make decisions with confidence.

Real companies are seeing results. Two teams at Development Bank of Canada reduced pull request cycle time by 70% and saw a 10x ROI in just 3 months. Also, Newforma delivered 22x more often. Those numbers show a huge impact. If you're part of one of the lower-performing teams, Axify can give you the edge you need to move faster and avoid critical errors.

Conclusion & Next Steps

You can’t improve what you don’t measure. Tracking the right data gives you a clearer view of how your DevOps pipeline performs and where you can improve. Metrics keep your operations teams aligned, reduce blockers, and give you a real sense of how your delivery processes impact the customer experience. You also get a more accurate representation of what’s working, what’s slowing you down, and how to better support your application in production.

To get started, align your metrics with your business objectives, focus on visibility across your collaborative workflows, and avoid overwhelming your team with vanity numbers. Pay attention to signals like deployment failures, missed timelines, or long feedback loops. These expose critical DevOps capability gaps that need attention.

Ready to take the next step? Book a demo with Axify. You’ll see how the platform supports real-time tracking, continuous testing, and smarter decision-making across your DevOps implementation, from planning and reviews to deployment and team health.