Software Development Best Software Practices
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24 Engineering Metrics Every Leader MUST Track

As an engineering leader, you carry the responsibility of proving how your efforts create real business value. Yet, the reality is that 67% of leaders struggle to choose the right metrics in engineering to evaluate team performance. The wrong choices can crowd dashboards, misguide investment, weaken alignment with business goals, and create mistrust across the organization.

We want to help you avoid that.

So, we’ll discuss the 24 key metrics that help you make informed decisions. We’ll also explain:

  • How to choose the right metrics
  • How to implement engineering metrics
  • How to align engineering metrics with business goals
  • And more

First, let’s step back and define what engineering metrics actually mean in practice.

What Are Engineering Metrics?

Engineering metrics are quantifiable measurements that show how your team delivers value. They give you visibility into software development processes, highlight where performance supports or slows business outcomes, and provide a foundation for making better decisions.

These measures shouldn’t be used to control or micromanage your team. They’re supposed to help you build alignment and predictability, thus leading to solid improvements.

The truth is, without the right metrics, you risk wasted engineering efforts, poor quality software, and decisions that weaken both financial results and customer satisfaction. That’s why 66% of leaders now track outcomes tied to business impact, from DORA metrics to cultural signals from the SPACE framework.

For a deeper perspective, you can watch this short video on selecting the most effective metrics for leadership:

 

Engineering Metrics vs. Engineering KPIs: What’s the Difference?

Metrics measure activity, while KPIs represent the few metrics tied directly to your strategic goals. Your metrics give you raw visibility into aspects of engineering processes, such as cycle time or the number of open defects. KPIs, on the other hand, focus on whether those measures translate into real business impact.

Take code quality as an example.

You might track metrics like code coverage, defect density, or review comments. None of these on their own guarantee better business results. But if your KPI is “improve release stability,” then those metrics become signals that feed into your monitoring process.

Engineering metrics vs engineering KPIs explained

This can show you if your improvements are working. So, keeping this distinction clear prevents teams from gaming the numbers and keeps attention fixed on what truly matters.

Yes, you can track these metrics, but what's in it for you? Let's go over that next.

Benefits of Tracking Engineering Metrics (Why Leaders Should Care)

As a senior leader, you’re expected to show how your engineering team creates measurable business value. That requires more than conjectures or anecdotal reporting. You need evidence that links engineering work to financial and strategic outcomes.

Here are the main ways that tracking metrics gives you that clarity:

  • Drives data-driven decision making: Clear data-driven insights help you move beyond assumptions. For example, measuring change lead time tells you how fast changes move from code commit to deployment in a production environment. And that tells you whether your delivery model can support growth targets or not.
  • Improves cross-functional alignment: Metrics expose how well engineering connects with product and business. And Worklytics found that organizations with healthier collaboration patterns are 20-25% more productive. So if you follow the right metrics, you can reduce silos and thus drive stronger and faster outcomes.
  • Streamlines process optimization: Monitoring review bottlenecks, deployment delays, or other metrics helps you pinpoint wasted effort. And that means you can act before it affects revenue or timelines.
  • Surfaces team health: Measures like WIP per engineer show burnout risks and help you improve developer experience before turnover costs rise. This matters because a mid-2024 survey found that 71% of engineering professionals report burnout. But if you follow leading indicators instead of waiting for attrition data, you can prevent that burnout before it seeps into your team’s performance.
  • Increases transparency for leadership: A well-structured metrics dashboard gives your board of directors credible proof that engineering investments pay off.
  • Drives continuous improvement: Metrics fuel feedback loops that evolve with your organization. You need this kind of data-driven culture to make sure your organization adapts and improves.

Next, let’s look at common mistakes leaders make when tracking these measures.

Engineering Metrics Tracking: Mistakes Leaders Make

Even with the best intentions, you can weaken trust and decision quality if you track metrics the wrong way. Here are the most common mistakes to avoid:

Tracking Too Many Metrics

Many companies report monitoring 50 to 100 metrics across different dashboards. That level of noise makes it nearly impossible to extract actionable insights. Instead, you should focus on a handful of measures that connect directly to your broader business objectives.

Relying Only on Lagging Indicators

If you measure defects after release but never track mean time to recovery or flow efficiency, you only see problems after customers do. Leading signals give you early warning and help protect revenue.

 

Focusing on a Single Metric

Driving one number in isolation creates distortion. If you chase continuous deployment frequency without watching failure rates, you may reduce stability while trying to look fast. Metrics should be paired in tension to show the trade-offs.

Using Metrics for Individual Evaluation

This is one of the fastest ways to destroy trust. A survey found that 71% of employees question even the fairness of rarer performance reviews. This usually happens because work happens at a team level, so the entire team is responsible for the outcomes. Numbers are usually misapplied at the individual level. That’s why we always advise our clients that metrics should remain at the team or org layer.

No Action Loops

Dashboards on their own don’t improve outcomes. The value comes when you bring the data into retros, quarterly reviews, and roadmap planning to guide better engineering productivity decisions.

Next, let’s see which engineering metrics matter most for leaders to track.

Best Engineering Metrics to Track

Choosing the right measures means focusing on signals that tie engineering work to business impact. Below are the key categories of engineering metrics that give you both operational and strategic visibility. Each will be explored in more detail, but this list shows how metrics span across Process, Product, Project, and People dimensions in your organization.

Process Metrics

Process metrics give you direct visibility into how work flows from idea to production. The 2024 DORA Report continues to show that elite performers outperform average ones by orders of magnitude on delivery speed and stability.

Here are the process measures that give you the clearest view of efficiency, risk, and business alignment:

  • Lead time for changes: This tells you how long it takes for a change to move from code commit to deployment in a production environment. According to the 2024 report, elite performers achieve this in less than a day, which means faster response to customer needs and business shifts. If your lead time for changes stretches into weeks, you’re slowing both value delivery and feedback loops.
  • Deployment frequency: This shows how frequently you release new code into production. High performers deploy multiple times per day. This proves that continuous flow is possible with the right automation and culture. If your deployments happen weekly, you’re leaving opportunities on the table and delaying ROI.
  • Change failure rate: This measures the percentage of deployments that cause incidents in production. Elite DevOps teams report around 5% failure, meaning 19 out of 20 deployments succeed. A high rate increases customer risk, raises support costs, and undermines trust in engineering.
  • Failed deployment recovery time (formerly Mean time to restore): This shows how quickly you recover from failures. Elite teams resolve issues in under one hour, which reduces impact on customers and revenue. Long recovery times can erode product quality and lead to churn, especially in industries where server uptime is critical.

Track DORA metrics in real time to monitor delivery speed, quality, and reliability.

Apart from the DORA metrics, you also need to track how efficiently work flows through your system:

  • Flow efficiency: This shows how much of the total time work items spend in active progress. Many software development teams report 5-15% efficiency, meaning most of the cycle is wasted in queues. Improving this metric usually requires addressing handoff delays, review queues, or dependency bottlenecks.

Axify's flow efficiency showing how engineering time drives business value.

  • Flow time: This metric measures the total time from when work enters the system to when it’s delivered. It gives you a full view of delivery predictability and is useful for comparing planned vs. unplanned work. High flow time signals friction across the value stream and not just in coding.
  • Cumulative flow diagram: This visualizes work items at different stages over time. Tracking growth or shrinkage in queues helps you spot where WIP limits are ignored or where bottlenecks are emerging. It’s one of the fastest ways to see systemic slowdowns before they escalate.
  • Cycle time: This measures how long a single work item takes from start to finish. Many teams average around seven days, but high performers shorten this drastically. Cycle time is important because it ties directly to velocity trends and whether you can deliver against roadmaps with confidence.

Axify’s cycle time insights help you track progress across every delivery stage.

  • PR cycle time: This variable looks at how long code review time and build time take before a pull request is merged. Long review cycles usually indicate resource constraints or unclear ownership. Improving it helps both speed and engineering productivity, since developers spend less time waiting for feedback.

Axify breaks down pull request cycle time so you can improve reviews and delivery flow.

  • Rework rate: This shows the percentage of work that must be redone after delivery. A high rework ratio signals poor requirements or inadequate testing, which wastes budget and slows throughput. Addressing rework typically requires investing in better discovery practices and stronger unit tests.
  • Code churn: This measures how frequently code is rewritten or deleted shortly after being committed. A churn rate between 15-25% is usually considered acceptable, since some iteration is natural. Higher rates may suggest unclear direction, frequent context changes, or weak architectural planning.

Product / Quality Metrics

Product and quality metrics show you whether your engineering output translates into reliable customer value. They help you connect technical signals with business priorities such as retention, trust, and long-term revenue.

Here are the measures that matter most:

  • Defect density/defect rate: This shows how many defects exist per unit of code, usually measured per thousand lines. A healthy range is usually 1-5 defects per KLOC, but even a low number in the wrong area can threaten customer trust. Tracking this allows you to direct resource allocation toward areas with the greatest risk.
  • Mean time between failures (MTBF): This measures the average operating time between product failures. High-performing companies aim for hundreds of thousands of hours of uptime, which directly protects customer satisfaction and revenue per engineer. A falling MTBF signals that your reliability engineering strategy needs reinforcement.
  • Mean time to detect (MTTD): This shows how quickly you identify failures once they occur. If detection lags, you risk longer customer impact and higher operational costs. Investing in strong observability tools helps you shorten this window and reduce financial exposure.
  • Test coverage. This measures the percentage of code covered by automated tests. A large-scale study found an average test coverage of 74-76%. Coverage doesn’t guarantee quality, but it helps efficient teams catch regressions early and reduce the cost of fixing late-stage issues.
  • Reliability. This includes uptime, latency, and performance. According to Binadox, industry-standard SaaS SLAs usually commit to 99.9% uptime, while premium services aim for 99.95% or more. Every additional “nine” translates into fewer outages and a stronger competitive advantage.

Project Metrics

Project metrics show you whether your delivery plans align with business commitments. They bridge the gap between engineering execution and strategic delivery. Here are the ones that matter most:

  • Velocity: Velocity reflects how much work your teams deliver in a given sprint. It can be measured in story points, though, at Axify, we prefer to measure the throughput of completed items. Use velocity to correlate your engineering effort and roadmap predictability rather than treating it as a performance score. The biggest mistake is using it in isolation, which can lead to inflated estimates instead of true throughput.

Axify tracks velocity trends so you can align engineering output with business goals.

  • Sprint burndown. Sprint burndown charts show how quickly a team is completing work against the sprint plan. When lines trend off target, you know the scope has grown or delivery is slipping. Used well, this metric helps leaders spot systemic planning issues and not individual (under)performance.
  • Release burndown: Release burndown tracks progress against larger milestones like quarterly initiatives. It shows delivery confidence at the portfolio level and helps you explain schedule risks in terms that align with executive priorities. Leaders typically use this to guide trade-offs between scope and deadlines.
  • Investment profile: This shows how engineering time is split between new features, tech debt, and KTLO (keep the lights on) work. Without this lens, you risk underinvesting in modernization or overspending on maintenance. Tying this view to cost metrics helps you justify budget allocation and strategic trade-offs.

People/Culture Metrics

Culture metrics show the human side of engineering. They reveal whether your teams are engaged, collaborative, and capable of sustaining delivery over time. Here are the measures worth tracking:

  • Team morale (SPACE): Morale reflects how supported and motivated your teams feel. A University of Warwick study showed that happy employees are 12% more productive, which  makes the business case for cultural health. When morale drops, you typically see rising attrition and hidden costs that few technical metrics (if any) can capture before it’s too late.

Axify tracks team morale trends so you can balance performance with long-term health.

  • Team satisfaction: Team satisfaction is rather a category of structured qualitative indicators than just one metric. Team satisfaction is assessed through surveys that show you how engineers view leadership, workload, and overall direction. While these surveys don’t give you numbers like throughput, they help you diagnose early warning signals that tie directly to retention and long-term delivery confidence.
  • WIP per engineer: Work in progress per developer signals burnout risk and delivery focus. We advise teams to keep WIP limited to -/+1 of your team size to improve focus and quality. If your engineers juggle five or more extra items, you create delays and stress that directly harm productivity.

Axify’s tool tracks work in progress to highlight focus, flow, and delivery balance.

  • PRs raised vs. reviewed: Tracking the balance of code reviews shows whether collaboration is healthy. If many pull requests pile up unreviewed, bottlenecks grow, and quality slips. Some leaders integrate this data into JIRA fields to connect review health with delivery predictability.

How to Choose the Right Metrics for Your Company

Choosing the right metrics should be about what actually drives your business forward. Here’s how you can build a metrics strategy that works in your context:

  • Align with business goals first: Every metric should be tied back to a strategic priority, such as faster revenue recognition, lower churn, or improved efficiency. If you adopt metrics without this filter, you risk reporting on outputs instead of outcomes.
  • Map metrics to desired outcomes: Define the problem first, then pick measures that prove progress. For example, if your priority is faster delivery, you should look at lead time, flow efficiency, and deployment frequency instead of only velocity or output.
  • Mix leading and lagging indicators: Leading metrics like flow efficiency give you early warning of risks, while lagging ones like incident count tell you what already went wrong. Using both lets you prevent issues instead of only reacting.
  • Mix outcome and process metrics: Outcome metrics prove business impact, such as higher customer retention, while process metrics show how you got there. If you only track the process, you may miss whether the work actually moved the needle.
  • Start small: Begin with 5-8 necessary metrics. Many companies track dozens at once and drown in noise, while the strongest programs expand gradually as maturity grows.

Or, you can use Axify. The platform already offers most of these important metrics in one view. This can save you from stitching dashboards together so you can focus on decisions instead of data collection.

How to Implement Engineering Metrics: 7 Best Practices for Leaders

Metrics only create value if they are applied with clarity and consistency. Without structure, you risk wasted effort, loss of trust, or dashboards that nobody uses. Here are the practices that help you turn numbers into meaningful business outcomes.

1. Start with Clear Intent

You need to define why you are tracking a metric and what decision it will support. Yet McKinsey’s 2023 survey found that only half of leaders say their organizations know what needs improving, which explains why so many dashboards lack impact. Without clear intent, metrics turn into noise instead of meaningful guidance.

2. Involve Teams in the Selection

When engineers help choose what gets measured, they are more likely to take ownership of the outcomes as a team. 

And Gallup’s research shows that teams with higher engagement deliver 22% greater productivity. 

Besides, involving developers in the process allows you to reduce resistance and build shared accountability.

3. Automate Data Collection Wherever Possible

Manual reporting drains time and creates doubts about accuracy. According to MetricsWatch, automated dashboards can save 8-16 hours per week and increase productivity by about 30%. This shows the cost of sticking with spreadsheets.

With Axify, you cut out that wasted effort entirely. 

The platform automatically collects data from your existing tools, normalizes it, and presents delivery health in real time. Instead of debating numbers in leadership reviews, you spend your time discussing trade-offs, risks, and how to accelerate outcomes.

4. Visualize for All Levels

Metrics must be visible and usable by both teams and leadership. Yet Deloitte reported in 2024 that only 13% of organizations excel at transparency between leaders and employees, which shows how rare true visibility is. Clear visualizations bridge that gap and create alignment from daily standups all the way to board updates.

5. Integrate into Rituals

Data becomes valuable when it informs real conversations. Bring metrics into retros, quarterly planning, and leadership reviews. When metrics guide rituals, they stop being “extra reporting” and start shaping strategy.

6. Regular Reviews and Evolution

Your organization will mature, and your metrics must adapt with it. Reviewing them regularly prevents stale data from guiding critical investment decisions. This practice keeps metrics aligned with changing priorities.

7. Pair Quantitative Data with Qualitative Insights

Numbers alone never tell the full story. Gallup found that 80% of employees who received meaningful feedback in the past week were fully engaged, which shows how strongly qualitative context shapes performance.

So, pairing quantitative results with surveys and feedback sessions allows you to balance hard data with cultural health. This approach prevents blind spots in leadership decisions.

How to Align Engineering Metrics with Company-Wide Goals

Engineering metrics only have real value when they connect to outcomes that matter at the company level. Otherwise, they risk staying confined to dashboards without influencing strategy. Here's what you need to do to build that connection.

Map Engineering Work to Business Value

According to the SaaS Product Metrics Benchmark Report 2025, the average adoption rate for SaaS features is only 24.5%. This means most of what gets shipped isn’t widely used. 

That’s why you need to link delivery activity with measurable business outcomes such as cost per feature, feature adoption, or usage relative to engineering effort. In other words, mapping work to value is how you make sure that your engineering efforts are invested in what customers actually want.

Show How Process Improvements Impact Business Outcomes

Improving flow efficiency or reducing change lead time is also about financial impact. Businesses implementing process improvements have been shown to cut operating costs by up to 30% within two years.

Tying metrics to cost reduction or revenue recognition makes the financial impact visible. This helps you demonstrate why engineering maturity is directly linked to profitability.

Use Metrics to Drive Cross-Functional Conversation

Engineering metrics cannot sit in isolation. They need to form the basis of joint planning sessions with product and business leaders.

McKinsey found that companies in the top 25% of technology maturity (which includes strong alignment across functions) grow revenue up to 35% faster and achieve 10% higher profit margins. This proves that using metrics as a shared language directly supports better prioritization and stronger business results.

Partner with Finance to Track Investment Efficiency

Metrics also give finance leaders confidence that engineering spend is tied to measurable returns. Using investment profile metrics (how much time goes into new value vs. tech debt vs. keep-the-lights-on) shows you where resources are allocated and how trade-offs are made.

Axify consolidates this data into one source of truth. It also gives you evidence for board discussions, budget negotiations, and quarterly planning.

Be Transparent with Executives and Stakeholders

Executives want proof that engineering is a disciplined investment function. Deloitte’s 2024 research found that 86% of leaders see increased transparency as a driver of workforce trust. Sharing your metrics strategy openly (whether in board updates or QBRs) signals maturity and builds confidence that you are proactively managing delivery risk.

Build a Metrics-Driven Engineering Culture with Axify

To build a metrics-driven culture, you need more than dashboards. Axify gives you a structured approach with features that connect delivery, quality, and culture. Here are our core capabilities.

End-to-End Visibility with Value Stream Mapping

Axify gives you full visibility from idea to deployment through Value Stream Mapping (VSM). Instead of seeing fragmented metrics in Jira or GitHub, you see the entire delivery system in one view. That means you can quantify how much time is spent waiting in queues versus delivering actual value. You can also see bottlenecks and opportunities along the way.

Axify’s tool maps the full value stream to uncover bottlenecks and improve flow.

For an executive, this is critical because you can show the board why feature throughput is constrained. Delays may stem from backlog prioritization, code reviews, or release practices.

With this clarity, you can direct engineering investment where it actually accelerates business outcomes. That might mean hiring, process redesign, or automation. VSM turns engineering from a cost center into a measurable driver of growth.

Support for Modern Frameworks

Axify supports DORA, SPACE, and Flow Metrics to give you a standardized set of measures trusted by high-performing organizations. You don’t waste time deciding which framework to adopt, because the platform aligns directly with proven models. That consistency strengthens conversations with product and finance leaders who expect credible benchmarks.

Trends, Not Snapshots

Point-in-time metrics usually mislead. Axify points to trends over time, which show whether delivery speed, failure rates, or throughput are improving or declining. This context turns raw numbers into guidance you can act on in quarterly reviews and strategic planning.

Focus on Team Efficiency

Engineering performance isn’t just about speed. Axify provides a developer productivity assessment that examines your ways of working, product management, development practices and tools, as well as team culture and collaboration. This holistic view helps you balance fast delivery with long-term efficiency and operational resilience. The goal is to maintain high performance without falling into burnout cycles that quietly reduce productivity and retention over time.

Developer productivity assessment in the Axify dashboard

Real-Time, Leadership-Oriented Insights

Instead of static dashboards, Axify gives you real-time insights into delivery health. Metrics update automatically from Jira, GitHub, or Azure DevOps, which eliminates manual reporting. That means you can walk into board meetings with confidence that your data is current, consistent, and defensible.

Axify’s Delivery Forecast gives leaders confidence in timelines and commitments.
Turning Metrics into Outcomes

Engineering metrics should not entail merely tracking activity. They should be about driving outcomes that matter for your business. When used well, metrics empower teams, align your organization, and prove the impact of engineering investments.

The truth is, you don’t need dozens of dashboards to get there. You need a focused set of metrics that grow with your maturity. So, try to start small, review continuously, and evolve as your needs expand. With the right approach, metrics will fuel your decision system and lead to better results.

Ready to see how Axify helps you put this into practice? Contact us today for a free demo!